General Information
You have options!
When it comes to how your items are shipped you can use either FedEx, UPS or USPS!
NOTE: We ship all items from the zip code: 37312
FedEx is our preferred carrier for all larger packages. Ground and expedited shipments will both be sent via FedEx. Shown is a map of transit times from our production lab to your locations. We cannot use your FedEx account number to bill outgoing shipping orders.
Shipping cost is based on your Region, Weight and Packaging type. Cost isn’t calculated until your order is shipping and we can weigh it.
USPS is the shipping method used for Mail to Home orders and most Drop Ship orders that will fit into a catalog mailer. Shown is a map of transit times from our production lab to your locations. We cannot use your USPS account number to bill outgoing shipping orders.
DDLab also offers flat-rate drop shipping via the United States Postal Service. This option can be selected in Digital Access Online (ROES) by using our “Drop Ship Dividers” product. You may have multiple USPS drop shipments within the same order. All envelopes are billed at $3.95 each, all boxes are billed at $7.45 each.
DDLab utilizes UPS as the main shipping provider. We cannot use your UPS account number to bill outgoing shipping orders. We offer UPS Ground, Second Day, 3 Day Select, Next Day Air, Next Day Air Saver and Next Day Air Saturday delivery options. Please request the appropriate shipping method at the time your order is placed. We bill actual UPS shipping rates. You can estimate your shipping cost and time at www.ups.com.